Golf Resort Manager ™ is a modular software system designed to support all management and commercial activities within a golf resort business environment.

Golf Resort Manager ™can operate on a multi-currency and multi-lingual basis and also functions as an information system; this enables the interrelated components that collect, process, store and distribute information, to support decision making and control, thereby enhancing operational effectiveness.

• Finance
  General Ledger, Purchasing, Sales Ledger, Stock Control.
  
  
• Human Resource Management
  
  Staff Records, Attendance, Scheduling.
• Course Maintenance
  Schedules, History, Knowledge Base.
• Golf Operation
  Caddie and Tournament Management.
• Membership
  Names, Addresses, Preferences, History.
• Marketing
  Sponsorship, Press Releases, SMS Gateway, Market Analysis.
• Country Club
  Fitness Center, Spa, Sport Facilities, Swimming Pool.
• Mechanical and Electrical
  Scheduled and Corrective Maintenance.
• F&B
  Restaurants, Bars, Kitchen, Stock Control.
  
  
• Hotel Accommodation
  Reservations, Housekeeping, Room Service.

GRM utilises several state of the art technologies to ensure that the system is easy to use, whilst maintaining the level of control required. E.g. Touch Screens for ‘Point of Sale’, Biometric Readers for attendance & membership verification and PDA’s for customer orders & stock control.

Quantifiable Benefits & Deliverables

• Availability of commercially advantageous on-line data.
• An integrated system avoiding duplication of data.
• Improvement in the provision of goods and services:
  » Right time.
  » Right cost.
  » Right specification.
• Improved customer services, leading to enhanced customer satisfaction and repeat business.
• Sales & Marketing improvements:
  » Target customers based on sales history.
• Enhanced ability to analyse customer intellegence:
  » Who, What, Where, When, How Much.
  » Preferences.
• Tracking of functional areas and staff performance.
• Reduction in management time and effort whilst achieving enhanced results.